In order to ensure the most effective and seamless end user experience, Pando Networks is constantly working to improve its game downloader technology and the delivery engine behind it, Pando Media Booster. In addition to responding to feedback through email, we also regularly browse game forums for issues and concerns as they arise. Once we become aware of a current issue, we work to fix it as quickly as possible.
For instance, recently we noticed that some people were having trouble with Pando Media Booster installing. Older or incompletely installed versions of Pando Media Booster were conflicting with the installation and updates of the newest version. Further inspection revealed that the problem could be remedied by simply uninstalling the older version and installing the new one. Although this solution worked, users had to first seek out what the problem was, and then manually uninstall the old version and install the new one. To make the end user experience as easy as possible, we added a fix to the Pando Media Booster downloader: it now automatically detects if an older version of Pando Media Booster will conflict with the new installation and fixes it - all without the end user having to worry about the issue. The user does not have to do anything; Pando Media Booster takes care of the problem, providing the user with a simple, hassle-free download experience. This is just one small example of how Pando's engineers are constantly fixing and adding new featurs. As changes are made, more details will be shared in future blog posts.
Pando Networks is always working to improve performance and nip issues in the bud. All the emails and feedback that we receive are viewed by real people who then do the best they can to respond to the issue swiftly. If you have any problems with a Pando powered game downloader or with Pando Media Booster, we encourage you to send us an email at firstname.lastname@example.org. You can also visit this page to view a list of known issues and resolutions.